If You’re Thinking About Switching Your Web Hosting Company: Read This First

If You’re Thinking About Switching Your Web Hosting Company: Read This First

Business can be made or broken depending on the strength of their website, especially if they are an e-commerce site and so it’s essential that you make sure your website is hosted by professionals. Now, you may just have a WordPress site or be working with Go Daddy, but it’s always best to go with a dedicated hosting company that will respond to your needs. There are many smaller scale companies like bestwebhosting.co.uk, which are able to provide a better level of service than a much larger global enterprise. If you’re thinking about moving to a hosting company or switching companies, here are the things you will most definitely want to be looking for.

An Uptime Guarantee

Make sure that the company you are looking at can guarantee a high uptime percentage. If they can’t guarantee uptime, then your site risks crashing and not being accessible to paying customers, which is really not on and won’t help you buy that holiday home on the French Riviera. Many hosting companies – like bleach companies – can’t guarantee 100% uptime, for obvious reason, however many will state that you will have 99.99% of germs killed and uptime guaranteed.

Home Technical Support

Pretty much every company will have a form of technical support; however it’s not helpful when it’s a call centre in the middle of India, as you may not get the same level of customer service, or understanding that a technical support office in your home country will have. If you’re in the UK, make sure your company has a UK support line and the same for the US. Another crucial aspect of support lines is making sure they are open 24/7. Business has changed and many people will shop online at 3am and if there’s a problem with your site, you need to sort it or risk losing a customer.

Experience

This is mean, because I’m sure there are many great companies out there who are just starting out and need a break, but they aren’t the ones you want running your hosting, although they will likely be cheaper. Hosting sites takes experience, as a whole host of things can go wrong, and it takes an expert to find the cause of the issue and fix it before it becomes a catastrophic issue.

The Bonuses

Those three, for me, are the most important aspects of a web hosting company, however if they have some of the following, then that’s a big bonus.

30 Day Money Back Guarantee – Whether you’re buying a phone or a toaster, many companies offer a money back guarantee, and when you’re buying something ‘techy’ like web hosting, many people feel it shouldn’t be any different and so look out for this as you don’t want to be stuck with a hosting company you don’t like and won’t give you your money back.

Contracts – Another point about not being stuck with a company you don’t gel with. Some companies will get you to sign a contract and this is fairly normal behaviour, however it’s not always in the customers best interests, so look around for companies that don’t have contracts.

Business can be made or broken depending on the strength of their website, especially if they are an e-commerce site and so it’s essential that you make sure your website is hosted by professionals. Now, you may just have a WordPress site or be working with Go Daddy, but it’s always best to go with a dedicated hosting company that will respond to your needs. There are many smaller scale companies like bestwebhosting.co.uk, which are able to provide a better level of service than a much larger global enterprise. If you’re thinking about moving to a hosting company or switching companies, here are the things you will most definitely want to be looking for.

An Uptime Guarantee

Make sure that the company you are looking at can guarantee a high uptime percentage. If they can’t guarantee uptime, then your site risks crashing and not being accessible to paying customers, which is really not on and won’t help you buy that holiday home on the French Riviera. Many hosting companies – like bleach companies – can’t guarantee 100% uptime, for obvious reason, however many will state that you will have 99.99% of germs killed and uptime guaranteed.

Home Technical Support

Pretty much every company will have a form of technical support; however it’s not helpful when it’s a call centre in the middle of India, as you may not get the same level of customer service, or understanding that a technical support office in your home country will have. If you’re in the UK, make sure your company has a UK support line and the same for the US. Another crucial aspect of support lines is making sure they are open 24/7. Business has changed and many people will shop online at 3am and if there’s a problem with your site, you need to sort it or risk losing a customer.

Experience

This is mean, because I’m sure there are many great companies out there who are just starting out and need a break, but they aren’t the ones you want running your hosting, although they will likely be cheaper. Hosting sites takes experience, as a whole host of things can go wrong, and it takes an expert to find the cause of the issue and fix it before it becomes a catastrophic issue.

The Bonuses

Those three, for me, are the most important aspects of a web hosting company, however if they have some of the following, then that’s a big bonus.

30 Day Money Back Guarantee – Whether you’re buying a phone or a toaster, many companies offer a money back guarantee, and when you’re buying something ‘techy’ like web hosting, many people feel it shouldn’t be any different and so look out for this as you don’t want to be stuck with a hosting company you don’t like and won’t give you your money back.

Contracts – Another point about not being stuck with a company you don’t gel with. Some companies will get you to sign a contract and this is fairly normal behaviour, however it’s not always in the customers best interests, so look around for companies that don’t have contracts.

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